Mobile Health Management Services, Inc. (collectively, “Mobile Health”, “we”, “us”, or “our”) respects the privacy of all users (“you” or “your”) of our website located at MobileHealth.com and any associated websites, apps, portals, or platforms (collectively, “Site”). We are committed to protecting the confidentiality of your Personal Information (as defined below). This Privacy Policy describes how we may collect, use, and share your Personal Information through your online and offline interactions with us.
When referred to in this Privacy Policy, the term “Personal Information” includes any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, including any information that is subject to applicable data protection laws, including, but not limited to, “Personal Information” as defined under the California Consumer Privacy Act, Cal. Civ. Code §§ 1798.100 et. seq., as amended (“CCPA”).
This Privacy Policy does not apply to “protected health information” as defined under the Health Insurance Portability and Accountability Act of 1996, as amended and implemented (“HIPAA”).
This Privacy Policy is incorporated into the Terms of Use. By using this Site, you accept and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use this Site or provide us with any Personal Information.
Mobile Health may collect information that you provide, including but not limited to:
You may provide financial information (such as debit/credit card number, billing information, etc.) on the Site to purchase our services. This information is provided to our payment processors for purposes of processing the transaction. Mobile Health does not view or store this financial information beyond what is necessary to provide the service or as otherwise directed by you.
We may use automated technology such as cookies and other tracking software to collect Personal Information from your computer system or mobile device. We may collect the following information:
We may also collect the time spent visiting, usage patterns, and the domain name of the website from which you linked to this Site.
We may obtain Personal Information:
We may combine information from different sources. For example, we may combine information that we have collected offline with information we collect online, or we may combine the information we obtain from a third party with the information we already have. If you submit any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy:
Mobile Health may use “cookies”, or small text files that are stored on your computer’s hard drive. Cookies ensure that this Site’s content is presented in the most effective manner for you and your computer.
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around this Site and use its features. Without these cookies, services you have requested, such as remembering your submitted information, cannot be provided.
Performance Cookies
These cookies collect anonymous information on how people use this Site. For example, we may use Google Analytics cookies to help us understand how individuals arrive at this Site, browse or use this Site, and highlight areas where we can improve such as navigation and marketing. The data stored by these cookies never shows personal details from which your individual identity can be established.
Functionality Cookies
These cookies remember choices you make such as the country from which you visit this Site, language, and search parameters. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored. The information these cookies collect may be anonymized, and these cookies cannot track your browsing activity on other websites.
Targeting Cookies or Advertising Cookies
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as to help measure the effectiveness of an advertising campaign. The cookies are usually placed by third-party advertising networks. They remember the websites you visit, and that information is shared with other parties such as advertisers.
We may use different kinds of cookies, including session ID cookies and persistent cookies. Session ID cookies are used to personalize your user experience, and to determine ways to improve this Site and the products and services we offer. These cookies are deleted when you close your browser session. Persistent cookies are used to collect information such as IP addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and a number of clicks.
You can change your settings for cookies and similar technologies by clicking on the cookie consent box on this Site. In addition, you can refuse or accept cookies from this Site at any time by activating the settings on your browser. You are always free to decline our cookies if your browser permits, but some parts of this Site may not work properly if you do. Check the “Help” menu of your browser to learn how to change your cookie preferences. To find out more about cookies, visit www.aboutcookies.org.
Many web browsers allow for the use of a “Do Not Track” function to inform websites that you do not want your online activities tracked. Currently, we do not track your or any other users’ Personal Information over time and across third-party websites. We, therefore, do not respond to browser “Do Not Track” signals.
Mobile Health may use your Personal Information to:
We may ask for your consent to collect, use, or share your Personal Information, such as when we are required to do so by law.
We may aggregate and/or de-identify data about visitors to this Site and use and disclose it for any purpose, including for product and service development and improvement activities.
We will only share your Personal Information as described in this Privacy Policy, or when you otherwise consent (to the extent required by law).
Please note, we do not “share” personal information as that term is defined under the CCPA. For more information, please see Section 10 (Your Rights).
We may share your Personal Information with:
Mobile Health may be required or permitted by law to share your Personal Information, without prior notice to you, under certain circumstances, such as to maintain, safeguard, or preserve the rights or property of Mobile Health and to help protect the personal safety of other users of this Site and/or the general public.
Additionally, we reserve the right to disclose to third parties non-personally identifiable information collected for any lawful purpose, including but not limited to, aggregate or de-identified data.
Except to the extent prohibited by law, we will retain and use your Personal Information for as long as it is needed to provide you with the services or communications you have requested, provide you access to this Site, to document our business relationship with you, and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We implement commercially reasonable physical, technical, and administrative security measures to protect your Personal Information. Nonetheless, no such measure is ever 100% effective; therefore, we do not guarantee that your Personal Information will be secure from theft, loss, or unauthorized access or use. Please exercise caution when using the Internet or any form of electronic communication.
If you have reason to believe that your interaction with us is no longer secure, please immediately contact us at: privacy@mobilehealth.net.
In some situations, we may collect information from children under 13. This section describes how Mobile Health collects, uses, and shares children’s personal information. It also describes parent’s/legal guardian’s rights and choices with respect to their children’s personal information, and how they can reach us to get answers to questions.
How We Collect and Use Children’s Information. We collect information about children directly from the child when they are in need of healthcare at a location in which we provide services. While interacting with us, children may provide us with information such as name, email address, phone number, health information, gender and sexual orientation. We may use this information to (i) provide the child with healthcare services, (ii) provide the child with information they request, (iii) reply to the child’s questions, (iv) comply with our legal obligations, and (vi) conduct other legitimate business activities, in compliance with applicable law. This information will not be made publicly available.
How We Share Children’s Information
We may share children’s personal information in the following situations:
We will not require your child to provide more information than is reasonably necessary to engage with our Site. At any time, parents can exercise the following choices with respect to their child’s information:
All inquiries may be directed to:
Email: privacy@mobilehealth.net
In any correspondence such as e-mail or mail, please include the child’s name and the parent’s email address and telephone number. To protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting access to any personal information.
Depending on your jurisdiction, you may have certain rights regarding our collection, use, and sharing of your Personal Information. If you have any questions regarding these rights, please contact us at: privacy@mobilehealth.com. Note that certain information that is governed by HIPAA may be exempt from certain privacy laws, and we are therefore not required to fulfill information requests regarding such Personal Information.
Commercial Communications
You can always opt out of any subscription for emails, involving any updates, information, postings, promotions, or news by following the instructions located at the bottom of such emails. We might still send you some important emails, like responding to you by email if you send us a request or comment. In some cases, we may confirm the applicable opt-out with our partners or other third parties (e.g., your employer) before unsubscribing you from certain communications.
California and Colorado Residents
If you are a resident of California or Colorado, you may have the right, subject to certain exceptions defined in the laws and regulations applicable to you to request that a company:
You may also have the right not to receive discriminatory treatment if they exercise the rights listed herein.
As mentioned, certain information that is governed by other laws, such as the California Confidentiality of Medical Information Act (CMIA) or HIPAA, is not considered Personal Information with respect to the rights of California residents noted above. However, additional rights might be available under those laws and standards. Please contact privacy@mobilehealth.com if you would like more information.
Note that Mobile Health acts as a “Service Provider” or "Contractor" as defined by the CCPA when it collects Personal Information on behalf of Mobile Health clients. In such instances, any request for such Personal Information should be made directly to the Mobile Health business client that uses our services. If you submit a verified consumer request to us for such information, we will direct you to make that request directly to our business client. If we have collected your Personal Information outside of our role as a Service Provider or Contractor, we will respond to your verified consumer request accordingly.
Additionally, we are not required to respond to a consumer’s requests for access or disclosure of Personal Information more than twice in a twelve (12) month period.
California Civil Code Section 1798.83 permits California residents to request a list of all third parties to which we, during the immediately preceding calendar year, have disclosed certain Personal Information for direct marketing purposes; however, we do not share Personal Information with other people or non-affiliated businesses for their direct marketing purposes.
Nevada Residents
Although we do not sell Personal Information, Nevada residents have the right to submit a verified request directing us not to sell their Personal Information. If you are a Nevada resident, and would like to submit such a request, please send your request through any of the methods noted below.
Exercising Your Rights
To exercise any of the rights described above, you can contact us by:
When you make a request, we may require that you provide information and follow procedures so that we can verify the request and your jurisdiction before responding to it. The verification steps we take may differ depending on the request you make. We will match the information that you provide in your request to the information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us verify your request. Please provide as much of the requested information as possible to help us verify the request. We will only use the information received in a request for the purposes of responding to the request.
Certain states permit their residents to use an authorized agent to make privacy rights requests. We require the authorized agent to provide us with proof of the data subject's written permission (for example, a power of attorney) that shows the authorized agent has the authority to submit a request for the data subject. An authorized agent must follow the process described above to make a request. The authorized agent must also verify his/her own identity. We will confirm the agent’s authority with the data subject about whom the request was made.
This Site may contain links, references, and other forms of connectivity to other websites, services, and applications that are not owned, controlled or influenced by us (“Third Party Websites”). This Privacy Policy does not apply to the information (including Personal Information) collected on any such Third Party Website. We are not responsible for the privacy practices of such Third-Party Websites. Accordingly, we recommend that you review the privacy notice and related policies posted on any Third Party Websites.
Mobile Health reserves the right to change this Privacy Policy from time to time in its sole discretion, effective upon posting. In the event of such changes, we will post the changes on this Site or notify you via email. Any use of this Site after such changes shall be deemed an acceptance of those changes. You should periodically visit this page to review the current Privacy Policy so that you are aware of any such revisions to which apply to your Personal Information.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:
Mobile Health Management Services, Inc.
1125 44th Rd
Long Island City, NY 11101